Grocery Outlet launches eCommerce offering with 68-store pilot
Grocery Outlet, an extreme-value retailer, announced a partnership with Instacart on a pilot program to make its bargain shopping experience available online for the first time ever.
The program is set to run for six months across 68 of Grocery Outlet’s California stores. Through Instacart, products from Grocery Outlet’s independently owned and operated stores will be available for same-day delivery. Grocery Outlet will offer daily essentials and staples for same-day delivery via Instacart, allowing customers to get what they need delivered quickly and affordably, while also maintaining the unique in-store treasure hunt experience.
“The pandemic has changed the retail experience and how people shop—advancing ecommerce by a decade in just a year and a half,” said Grocery Outlet CEO Eric Lindberg. “We think it’s important to make our great-value products available across another platform and to a greater audience, introducing Grocery Outlet to customers who may not have shopped with us before. Consumers are telling us that convenience is more important than ever —and we are listening. We’re using this program with Instacart to continue expanding the strong foundation of touching lives for the better that Grocery Outlet was built upon 75 years ago.”
A neighbor in the San Francisco Bay area with a full turnkey solution and seamless customer experience, Instacart will provide additional accessibility and convenience to Grocery Outlet customers through its platform.
“For 75 years, customers have relied on Grocery Outlet to feed their families, and we’re proud to now partner with them to bring their incredible brand online for the first time ever. Customers can now have Grocery Outlet’s unparalleled selection of affordable groceries and pantry staples delivered from the store to their door in as fast as an hour,” said Carolyn Everson, Instacart president. “We’re proud to unlock this new ecommerce solution for Grocery Outlet and create even more ways for their customers to save no matter how they choose to shop.”