In the Trenches: The importance of fostering creativity
By
Ron Pelger
In the Trenches: The importance of fostering creativity
Without being creative and different, a company cannot compete and survive in the business world today.
What’s new and unique about your company? What new marketing programs, products or merchandising methods has your company introduced in the past year? Is it being creative enough to attract customers and retain them? If nothing is different or innovative, it could be in for some difficult and troublesome days ahead.
Whether you are a grower, packer, shipper or retailer, you should always be different. Everyone is competing for a chunk of the consumers’ dollar, and consumers are often attracted to diverse and unique.
Sadly, there are certain management leaders who are against anything new presented by an employee and never praise their work. Then there is the boss who takes credit for a new, creative idea an employee submits. That’s unprofessional egotistic management behavior.
Many of us have gone through these experiences with “creativity killers” at one time or another. It’s discouraging and makes a person never want to present another idea. This is dangerous as companies need to keep moving forward in a fiercely competitive environment.
One of the excuses in shooting down new ideas is to blame it on the company budget. The ever-popular phrase, “It will cost too much, our budget won’t allow it,” has probably killed more good innovative ideas than we could possibly ever imagine.
I can still remember a unique maneuver our president once carried out at a managers meeting. He had a huge sign posted on the meeting room wall that stated, “Get Rid of the T.” Nobody could define what that meant until he stepped up to the podium. He repeated the words, “Get rid of the T by stop saying you can’t. Start saying you can.”
That word “can’t” is very dangerous. It will wipe out all enthusiasm in people and crush their constructive motivational ideas instantly. You’ve heard it many times, “We can’t afford it, it can’t be done, we can’t get approval for it, we can’t phase it in, we can’t take the chance.”
If the only word company executives know is “can’t,” they may as well close shop and turn out the lights for good. “Can’t” will kill a business every time.
Management should take advantage of innovative ideas. There are many employees who have opinions from actual work experiences that can help companies, but they feel they will be ridiculed if they submit any. Therefore, all creative ideas become locked inside of them. It’s micromanaging the employees rather than building a foundation for the team.
Creativity comes from people. Business doesn’t innovate — people do. When creativity is encouraged, a company grows stronger. When it is stifled, companies miss opportunities that competition may eventually introduce.
Some companies have an employee suggestion box but never seem to open it. They even have one in stores for customers. That one may also not be in use the way it was meant to be with their shoppers. There is a certain fear of change that may disrupt routines in the operational habits of management controls.
Are you a creativity killer? If so, you should seriously rethink your procedures to encourage and welcome new ideas from your employees with an open mind. Who knows? It only takes one small suggestion to help improve the overall operation of the entire corporation. You would be surprised at all the sales and cost-saving solutions employees have up their sleeves from their own on-the-job experiences.
Creative ideas can be generated through brainstorming sessions with employees. Dedicated teams can be set up to develop solutions for specific areas of operations that could better control expenses for the company. Apply technology by implementing an online digital suggestion box that is always in progress for workers to submit their ideas and discuss them in brainstorming meetings.
For the sake of your company, your people and the industry, stop discouraging produce creativity.
Stay ahead of produce operations. Be profitable by being different.
Ron Pelger is a produce industry adviser and industry writer. He can be contacted at 775-843-2394 or by e-mail at [email protected].