Big Y expands myPicks online shopping
Big Y expands myPicks online shopping
After just two months of operation, Big Y’s e-commerce platform, myPicks Online Ordering, has completed its expansion to 10 sites in Massachusetts. Big Y customers can get their groceries by clicking through their order online for curbside pickup via temperature-controlled totes in secure lockers at various supermarket locations.
“Out of the gate, we’ve seen many of our customers taking advantage of myPicks," said Christian P. D’Amour, Big Y’s director of e-commerce. "Whether they are placing large weekly orders or small daily ones, picking up in the morning or late into the evening, our feedback has been overwhelmingly positive."
myPicks provides a free and contactless shopping experience for Big Y customers with no additional fees. It’s another way for customers to shop for groceries with the ease of choosing when and how they want to shop.
"Our myPicks team is continually tweaking our service based upon daily customer feedback," said D’Amour. "One enhancement that I am particularly excited about is the implementation of same day order and pick up available at these 10 locations by the end of summer. I’m grateful to our team for their passion in bringing e-commerce to our customers. Just this past week, we received a comment from a shopper that said ‘I am thrilled you are now offering online shopping. It has become an essential part of making my life a little easier.’ “