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In the Trenches: How much do you like your produce job?

By
Ron Pelger

John Lennon sings a song entitled Watching the Wheels. It begins with the lyrics: People say I’m crazy doing what I’m doing.

What about you? You’re in the produce business just like I am. Are we crazy doing what we’re doing? Sure, there are times when difficult challenges suddenly rise up and may drive us berserk, but who knows best how to resolve them? We do, because we love what we do, especially when we accomplish good results. It’s a satisfaction we experience with those accomplishments.

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In the produce department, a happy employee makes for a good
employee.

Steve Jobs once said, “The only way to do great work is to love what you do.” So true are those words. If you don’t love what you do, you won’t be motivated to do a good job. The one thing you’ll wind up doing is hating your job, and that can grow into a failing career.

According to a Gallup survey, close to 70 percent of Americans are disengaged at work. Many individuals who dislike their jobs stay at a workplace for the money and security to support themselves and a family, but they never seek out something they love to do. I say work should be like a hobby.

Somebody once said this about work, “Find a job you love, and you will never have to work a day in your life.”

If you work in the produce department you know there’s more to the job than just trimming lettuce. It takes skill to build displays, maintain freshness, control waste, restock items and especially satisfy customers. The list of duties is long, and the more important responsibility of the produce manager is to achieve budgeted sales and gross profit. All that — and then some — isn’t difficult if you love your job.

Some produce managers feel that their produce department is their own personal business by treating it that way. They are meticulous and persistent in operating a first-class department.

Having fun is what really makes work more enjoyable. People who have fun in their jobs are more productive.

A friend told me, “When you and I were in retail together, we took great pride in building those big, massive displays taking the chance and challenge that we could sell it all. It was how we got our self-gratification and sense of worth.”

Many experienced produce veterans were trained under the strict watchful eyes of big, muscle-bound, rough-and-tough bosses. They talked loud, walked loud and even looked loud. They were a different breed that was trained in the streets and alleys of the produce industry. These bosses were like drill sergeants.

When I was promoted from a produce manager to a junior buyer, my boss took me down to the terminal market with a produce field supervisor. These guys were giant gorillas with faces like steel.

One incident that will remain with me for the rest of my life was when my boss asked a market salesman the price of his watermelons. The guy shouted out the price. Then, faster than lightning, the field supervisor reached under his topcoat, pulled out an oversized knife, and stuck it into one of the watermelons angrily shouting, “Too much!” This was the most frightening part of my “on-the-job training.”

At the end of the day, my boss said, “Son, do you still want to be in this produce business?” The answer was obvious, as I’m still in it and never had any regrets.

New marketplace trends have forced companies to focus on innovative ways of doing business. Shopping habits are far different these days than they were 30, 20 or even a year ago. Our leaders of tomorrow must have a vision of reaching the ever-changing consumers’ produce-eating habits.

Produce executives of the future must have quality talent in order to achieve success for their companies. Many people such as founders, stockholders, employees and customers, will count on a good leader.

The reality in this era is that top management and stockholders expect productive action today, not tomorrow. There is more demand today than ever before to achieve the profit line.

Those old days are long gone. Today, company performance is highly essential. Better put, profit results are demanding. Companies face marketing conditions that require an innovative and creative approach.

Our industry needs energized people in key business positions to drive it to the next level. We depend on our youth to take us there. So, we need to develop ways to help them love their jobs. Once they love what they do and look forward to it each day, they will feel like they never have to work again.

Ron Pelger is a produce industry adviser and industry writer. He can be contacted at 775/843-2394 or by e-mail at [email protected].

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