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Delivery options increase access to nutritious food

An independent survey of SNAP consumers demonstrated that grocery delivery increases access to nutritious food, saves valuable time and makes it easier for consumers to purchase affordable meals. DoorDash announced SNAP/EBT availability with new merchants nationwide, saying more than 1.8 million consumers have added their SNAP/EBT cards to DoorDash in the past year.

A full 78 percent of surveyed SNAP recipients say they prefer to use their benefits for grocery delivery rather than using them in-store.

  • Consumers use grocery delivery because they have difficulty accessing transportation to the store (45 percent), busy work schedules (40 percent), or caregiving responsibilities (34 percent) that make it hard to shop in-store.
  • Without delivery, one in eight SNAP recipients surveyed would skip making some of their grocery purchases entirely.
  • 93 percent of consumers say online grocery shopping helps them get back time for other activities.

SNAP recipients also reported that grocery delivery reduced stigma and made accessing affordable fruits and vegetables easier.

  • Almost two-thirds of consumers surveyed (61 percent) say they feel self-conscious about using SNAP benefits in-store, of whom 81 percent say that grocery delivery helps them feel less self-conscious.
  • 74 percent of consumers say that online shopping helps them buy more fruits and vegetables without spending more on groceries overall.

To help broaden access to groceries for consumers, DoorDash expanded its SNAP/EBT payment capabilities for on-demand delivery from Cub, DashMart, Food Maxx, Giant Eagle, Jerry’s County Market, Jerry’s Foods, Lucky California, Market District, Morton Williams, Save Mart, Sheetz and Shoppers. These merchants join several other grocers and convenience stores that offer SNAP/EBT payment capabilities on DoorDash, including Albertsons, ALDI, Safeway and Walgreens. DoorDash now has more than 15,000 stores available for on-demand delivery with SNAP/EBT payments on the platform.

"Ending hunger takes us all doing our part. By adding more ways for people who use SNAP to access the groceries they need, DoorDash is breaking down barriers for thousands of people daily. DoorDash's research confirms what we've always known: that solutions like delivery reduce hunger, grow access, and eliminate stigma," said Eric Mitchell, president of the Alliance to End Hunger. "We're proud to partner with DoorDash as they continue to broaden food access."

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