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Difficult year has led to a more innovative industry

By
Maggie Hanna, video and social media editor

Emerson, a global software, technology and engineering leader, is reflecting on the bright side of 2020, noting that the past year brought many challenges, but also pushed the industry to higher standards.

Amy Childress
Amy Childress

“Working during the COVID-19 pandemic has tested almost every facet of business operations,” said Amy Childress, vice president of marketing and sales, cold chain digital solutions at Emerson. “But it also pushed people to innovate, build stronger relationships and partnerships, and make the supply chain more resilient over time.”

Childress added that the pandemic forced companies to have alternate plans for when the primary supply chains are interrupted and look at other ways to get products to market. “They’ve had to be strategic and adaptable in delivery, storage, and distribution,” she noted.

The core purpose of Emerson is to drive innovation that makes the world a healthier, safer, smarter and more sustainable place, and in doing so, the company offers many products and software solutions to help protect perishable products throughout the cold chain.

“For decades, Emerson has been providing essential refrigeration components for the cold chain such as compressors, facility management and monitoring systems, and refrigeration system and case controls,” Childress said. “In-transit temperature monitoring solutions for perishable products as a part of our portfolio enables Emerson to be a single-source provider for virtually any cold chain need, from farm to fork.”

With decades of cold chain experience, GO real-time trackers and loggers, and a suite of robust visibility software and services, Emerson is uniquely qualified to help protect valuable perishable cargo and give visibility to critical shipping operations.

“Our global cold chain tracking and monitoring solutions rely on in-transit trackers and data analytics to provide the real-time status of perishables and relay key sensor data such as temperature, security, and location for high-value cargo,” Childress said. “Our GO wireless loggers communicate with auto-sensing wireless gateways at the points of receipt, providing end users with trip summaries and temperature data on shipments.

“These solutions provide access to real-time, in-transit shipment status and historical trip data that enables stakeholders to track and monitor several key indicators related to food quality and safety, including en route locations, shipper temperatures, environmental conditions, and cargo security,” Childress said.

Emerson also offers Oversight Cargo Services, a suite of next-level cold chain services that enable customers to drive operational improvements. Services include data integration for consolidated data streams of shipment information, enhanced reports and scorecard activities, managed services with a team of cold chain specialists to help monitor shipments 24/7/365 and professional and consultative services.

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