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Giant Food launches new consumer-focused convenience

Giant is the latest of the U.S. Ahold Delhaize brands to offer customers the convenience of being able to place their grocery orders online and pick them up at local stores without leaving their cars. Giant Pickup began its rollout at two stores on July 1, and will be available at 100 stores in Washington, DC, Maryland, Virginia and Delaware by the end of the year.giant

“Our new Giant Pickup service is a great option for busy shoppers who can plan ahead and pick up all their groceries without ever leaving the car. Whether on the way home from work, heading to a summer BBQ or just getting the weekly grocery shopping done all that much faster, this really is all about giving our shoppers tools to let them shop however they prefer,” said Gordon Reid, president of Giant Food. “We’re proud to offer this service to help customers save time so they can get back to what matters most.”

With Giant Pickup, customers now have another option to suit their busy schedules, from shopping in-store to pickup and home delivery. They can choose a convenient pickup window, opting for same-day pickup in as little as four hours or next-day service.  

Last month, two other Ahold Delhaize USA brands announced major steps forward in pickup. Stop & Shop launched same-day online pickup and plans to roll out 175 “click-and-collect” locations by the end of the year and Food Lion announced it would launch "To-Go" grocery pick-up service to close to 50 stores across its network.

The goal is to expand online pickup to more than 600 stores across the Ahold Delhaize USA brands by the end of 2019.