Loading…

Kroger launches contactless payments pilot in QFC division

qfcThe Kroger Co. launched a contactless payments pilot across the QFC division, located in Seattle, WA, allowing customers to use their mobile device for a more seamless checkout experience. The pilot includes the acceptance of Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, mobile banking apps and contactless chip cards, underpinned by near-field communication technology.

"QFC is excited to pilot contactless payments powered by NFC technology, providing our customers with an additional way to pay for their fresh food and household essentials," said Chris Albi, president of QFC. "The contactless payment solution will help make life easier for many of our customers and provide the freedom of choice among various options, including cash, debit, credit and check."

Kroger's technology team recently enabled NFC payments at 61 QFC stores. The NFC technology uses a radio frequency field to transmit data between two devices — a mobile device and PIN pad — eliminating physical contact. Customers can place their mobile device or contactless chip card near the PIN pad and payment data is transmitted from the device or card to the terminal to process the transaction.

"Kroger continues to invest in innovative technologies that advance the customer experience, including our payment systems," said Kathy Hanna, Kroger's senior director of payments. "Providing our customers with flexibility – whether that means having the option to choose between shopping in-store or online for groceries or how you pay for them — we are committed to personalizing their shopping trip."

The QFC pilot supports the more than 30 policy and process changes Kroger has implemented since the start of the COVID-19 pandemic to promote social distancing and safeguard associates, customers and communities. Other contactless solutions offered by Kroger include:

  • Kroger Pay: a touchless mobile payment solution that securely combines a customer's payment and loyalty card information to create a faster checkout experience. Customers are provided a single-use QR code to scan at the terminal to quickly communicate their payment and loyalty card information.
  • Scan, Bag, Go: the improved Scan, Bag, Go technology allows customers to scan their groceries using their mobile device, bag their own products and pay via the Kroger app.
  • Pickup and Delivery: customers can place a grocery order via Kroger.com or the Kroger mobile app for delivery or free pickup. Kroger now also accepts SNAP/EBT benefits for its grocery pickup service.
Sobeys expands curbside pickup service
Sobeys is expanding its e-commerce offering to Atlantic Canada with the launch of Voilà by Sobeys Curbside Pickup. Now available at three Sobeys store locations in Nova Scotia, the new service offers a freshness guarantee and products at affordable prices with no hidden fees. Orders are assembled with care by Voilà by Read More ...
IPC helps foodservice operators make changes to meet COVID-era challenges
Portability, profitability, innovation and menu simplification. Those topics were the themes of a webinar presented by the Idaho Potato Commission as part of Restaurants Rise, an initiative launched in May by Nation’s Restaurant News and Restaurant Hospitality. The initiative has included live virtual events to aid Read More ...
Indianapolis Fruit Co. expands robust team
Indianapolis Fruit Co. remains focused on being a leading super-regional produce and specialty foods distributor providing premium quality products and unprecedented customer experiences through experts who care. The company, a business unit of IF&P Foods and the FreshEdge Group of Cos., primarily services the retail Read More ...
Meijer vet joins SpartanNash leadership
SpartanNash Co. has hired Shaquanda Gordon as vice president of human resources, talent and diversity. Gordon will build on the company's efforts to ensure a diverse, equitable and inclusive workforce by driving the overall human capital strategy for the organization. In this newly created position, she will lead the human Read More ...
Index Fresh hires seasoned sales representative Susie Rea
In a move to bolster its sales efforts, Index Fresh hired Susie Rea this month. Rea has a great reputation in the avocado industry and brings with her an extremely successful 23-year career in produce sales, supported by strong industry relationships globally. “Susie is an incredibly dynamic sales professional with an Read More ...
Record California walnut crop expected
USDA NASS recently released the Objective Measurement of the 2020 walnut crop, estimating production at 780,000 short tons, an increase of 19 percent over the prior year. “The industry has been expecting increases given continued growth in new acreage, more densely planted orchards, and heavier yielding varieties and has Read More ...

Market Watch

the source pro-act

Western growing regions getting hit by rain, cooler temps

floral pulse